TL;DR: Polyform's customer database and file storage now run in Ireland (AWS eu-west-1). If you build forms in Europe, your respondents' data no longer leaves the EU during regular operations.
#What changed
Until today, Polyform's primary data store was located in the United States. As of today, we've migrated:
- Your team and account data
- All forms, themes, and project configurations
- Every response and uploaded file
- Webhook integration logs and analytics
to a new deployment hosted in the EU. The migration was zero-loss — every record, every file, and every reference was preserved.
#Why this matters
For teams operating under GDPR, having customer data physically reside in the EU removes a layer of legal complexity:
- No cross-border transfer for core processing. Form responses, uploaded files, and team data stay within EU borders for the operations that matter most.
- Jurisdictional alignment. Our infrastructure now runs in Ireland — the same jurisdiction as the Irish Data Protection Commission, which acts as our default competent supervisory authority for Standard Contractual Clauses.
- Simplified DPIA outcomes. When you assess Polyform as a data processor in your privacy impact assessments, EU residency is a clear plus.
- Faster latency for European respondents. Form load times and submissions are now noticeably quicker for users in Europe.
#What else lives in the EU
Beyond the core database, most of our stack now runs in Europe:
- Vercel functions execute in EU regions
- PostHog product analytics runs on the EU cloud
- Sentry error tracking runs on the EU instance
- Resend delivers all emails from Ireland (
eu-west-1)
#What still relies on US providers
A small set of services still process data in the United States:
- Clerk handles authentication and billing — no EU region available
- OpenAI powers our AI features (Polly) — no EU region available
For these transfers we rely on Standard Contractual Clauses (SCCs Module Two), the UK International Data Transfer Addendum, and Swiss FADP-equivalent safeguards. Our full subprocessor list is on the GDPR page.
#What you need to do
Nothing. The migration is complete and transparent — your existing form URLs, custom domains, webhooks, and API tokens all continue to work without change. If anything looks off, contact us at hello@polyform.to.